About Trips to the Mouse

Halfway between Walt Disney World and Disneyland, Trips to the Mouse was born in Austin, Texas. Trips To The Mouse specializes in selling and planning Disney vacations. We plan trips to Walt Disney World, Disneyland, Disney Cruise Line, Aulani, and Adventures by Disney. We also offer our clients services beyond those destinations.

You pack, we plan!

Planning any vacation can be overwhelming but planning a Disney vacation can be a full time job. There are many sites out there with tips and tricks and promising the best deal around. We help you by doing the work for you. You can truly sit back and enjoy your Disney vacation. Every trip we plan is customized to meet your individual family’s needs. Families have different needs and wants, it only makes sense to have a travel agent that understands this and creates a story for you that is as unique as your family is. We help you decide which Disney destination, which Disney resort, what dining options and vacation options are ideal for your family.

We handle everything from booking your Disney resort to making your Disney dining reservations. You have a direct phone number for your travel agent and can reach them at your convenience.Whether this is your first trip, or your hundredth trip, we can help create your perfect Disney vacation! Before you travel, you receive a custom itinerary with all the tips you need for a magical vacation. You don’t have to research a single thing and you never reach a call center. You have a direct phone number for your travel agent and can reach them at your convenience.

Let us handle your Disney vacation planning , You pack, we plan!

Meet the Team

Our Agency Owners:

Spencer Ulrich

When I was eight years old my best friend went on his first trip to Disneyland. The descriptions and stories he told about a rollercoaster inside a mountain and a haunted house with real looking ghosts that float around was hard to imagine. I knew then I had to see this place. The following spring break my grandmother surprised me with a trip to Walt Disney World. When I walked onto Main Street USA I knew this was a special place like no other. My grandmother and I visited Walt Disney World annually for many years. Disney has always been my favorite vacation destination. From the eyes of a child, a teenager, college student, young adult and dad I have experienced every type of Disney Vacation. A Disney vacation is something everyone should get to experience. I would love to share my experiences with you in planning your magical Disney vacation.

Disney’s Beach Club Villas and The Polynesian Village are my favorite resorts while at Walt Disney World, and I love the Grand Californian at Disneyland. Magic Kingdom is my favorite park, but I love the dining options and enjoying an adult beverage while strolling through the World Showcase at Epcot and Soarin’ is my favorite ride. My favorite characters are Donald Duck and Jiminy Cricket. Germany is where you will find me when getting to travel beyond Disney.

Prior to becoming a travel agent, I worked for fourteen years in the consumer electronics industry. I have thirty one years experience exploring Disney and counting!

Specialties: Walt Disney World® Resort, Disney Cruise Line, Disneyland® Resort; Adventures by Disney®; Aulani, Universal Orlando® Resort, Europe, Hawaii, Sport Adventure Trips, Beaches/Sandals, Royal Caribbean Cruise Line


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Melissa Ulrich

I dreamed of going to Walt Disney World as a child but I never made the trip until I was an adult. I have made up for lost time since being bitten with the Disney bug. Even before we had children, my absolute favorite vacation destination was Disney! I have done every kind of trip from adults only, romantic get aways, girls’ weekends, babymoons, and family vacations with small children. Every trip to Disney is magical and something to cherish. Now that we do have children, I am seeing Disney in a whole new way. I will never forget the first time my oldest son met his pal Mickey Mouse. The look on his face was priceless. And that look made me an even bigger Disney fan. Disney magic is something everyone should experience and share.

My favorite places to stay are The Polynesian Village and Disney’s Beach Club Villas. Port Orleans is a close third, both French Quarter and Riverside. Magic Kingdom is my favorite park by day and I love dining in Epcot and exploring it at night. You will always find me riding Haunted Mansion multiple times in a trip and Figment has a special place in my heart. I am so thankful we have children now so when we stand in line for the characters over and over, I can convince my husband we are doing it for them, not me! If choosing a place without a theme park for vacation, I adore Hawaii, The Eastern Caribbean, and Italy!

Prior to entering the world of Disney vacation planning, I graduated from Southern Methodist University in Dallas, Texas. I pursued a career in sales and operations management. More than a decade ago, I started my own business and never looked back. I continued to day dream of planning Disney vacations and was the go to person for years for friends. It was clear when I grew up, I wanted to be a travel agent that specializes in Disney. I bring decades of professional experience to the planning of your vacation and maybe a touch of OCD for organization and details.

I have almost as much fun planning Disney vacations as I do going to Disney. I love reading about new things happening, people’s experiences, trip reports, and daydreaming about our next visit. The itinerary planning is one of my favorite parts leading up to any Disney vacation. I can’t wait to use my passion for Disney to help you plan your most magical vacation yet!

Specialties: Walt Disney World® Resort, Disney Cruise Line, Disneyland® Resort; Adventures by Disney®; Aulani, Universal Orlando® Resort, Europe, Hawaii, Beaches/Sandals, Royal Caribbean Cruise Line , Caribbean, Multi-generational travel, Groups


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Our Agents:

Scott Van Horn-Zakotnik

I am a proud Disneyland annual passholder, even though my family lives in Texas, which gives us an excuse to travel to Southern California throughout the year. I owe my love for Disney to my parents, who used to go to “Date Night at Disneyland” back in the 1960s. My favorite rides are (in this strict order): Mr. Toad’s Wild Ride, Splash Mountain, and then Pirates of the Caribbean. Trivia and history are my specialties, from the sails high above New Orleans Square to the many versions of Fantasyland over the years. If you think you can stump me with a picture at any park, send it my way and I can name your exact location! Beyond Disney, Germany is my vacation destination choice.

Catherine Espinosa

My love of Walt Disney World and Disneyland has grown up with me from fond childhood memories to new wonder as I watch my three children on our family Disney vacations. I am an avid researcher and planner, I am always excited to use my knowledge of Disney parks and dining to create the perfect travel itinerary for my clients who range from experienced Disney travelers to first time visitors! My favorite rides are Peter Pan’s Flight and the Twilight Zone Tower or Terror! My favorite Disney resorts are Disney’s Wilderness Lodge and Disney’s Polynesian Village Resort. Traveling is one of my favorite things in life and having young children hasn’t slowed me down! When not traveling to a Disney destination you will find me road-tripping around the U.S exploring the outdoors, restaurants, and museums! I’ve been raising my family in New York City, Queens, and Long Island for the past 8 years! Planning magical family vacations lets me dream of fun family escapes to all parts of the world! Aloha!

Specialties: Walt Disney World® Resort, Disney Cruise Line, Disneyland® Resort; Adventures by Disney®; Aulani, Universal Orlando® Resort, Europe, Japan, South America, the Northeast, Midwest, California and Hawaii


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Heidi Robertson

I have been in love with Walt Disney World since my husband and I spent our honeymoon there! There’s something magical happening all around you when you visit! With young children, I rediscovered my passion for all things Disney. I really enjoy seeing it through their eyes, too! It may help that I actually enjoy building a plan for each day…and then just rolling with how we feel in the moment. My favorite rides are Big Thunder Mountain, Space Mountain, and Toy Story Mania (Hollywood Studios). It’s so fun to get off of a ride with an arm that feels about as solid as a rubber band! My favorite resort is Bay Lake Tower at Disney’s Contemporary Resort. Other than Disney, I love to find myself in Hawaii relaxing soaking up the rays and ocean breeze.

Specialties: Walt Disney World® Resort, Disney Cruise Line, Disneyland® Resort; Adventures by Disney®; Aulani, Universal Orlando® Resort, California, Hawaii, Carnival Cruise Line, Groups, Royal Caribbean Cruises, Sandals/Beaches


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Amy Bujanos

My first trip to Disney World was in 1987, when we drove to Florida from NY as a family of 5. It was the summer before I turned 12, and I vividly remember the sounds, the smells, the rides, and the magic, and couldn’t wait to go back. I didn’t get there again until 2000, when I went with my husband’s family to Disneyland in California. I visited a few more times over the years, for work and pleasure, but the magic of Disney became something new, when I watched my then 4-year old daughter walk up Main Street towards the Cinderella castle. We had an early dining reservation at Cinderella’s Royal Table, so the park was empty, and the sight of her walking in her little Sleeping Beauty costume and crown, taking in everything, is one of my favorite memories. Feeling the magic of Disney through the eyes of your child, stays with you forever.

Our favorite resorts as a family are the Wilderness Lodge and the Polynesian Village Resort. My favorite Disney rides are Pirates of the Caribbean, Big Thunder Mountain Railroad and Space Mountain. I also love Toy Story Mania, The Tower of Terror and the Rock n’ Rollercoaster at Disney Hollywood Studios. Aside from Disney, my family loves to cruise, and vacation at Beaches. Our vacation wish list destinations include Hawaii, Italy, and France.

I have spent the last 16 years at a high tech corporation, planning world class events and experiences for customers and partners. I am extremely organized and detail-oriented, and excel at learning about client’s needs to create experiences that exceed expectations. I would love to take that expertise from Corporate America, and use that knowledge to help your family design vacations that create magical memories to last a lifetime.

Specialties: Walt Disney World®, Disney Cruise Line, Disneyland® Resort, Beaches/Sandals Resorts, Carnival Cruise Line

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Darci Taylor

My love of Disney World began at a very young age as it was always a stop of our epic family roadtrips each summer. I was able to experience Disney in a new way as a competitive dancer while performing with the UDA All-Star program and as a competitive cheer mom Disney World now means The Summit! We try to make it to Disney each year with our 4 kiddos and love watching them enjoy the magic. Our favorite rides are: Seven Dwarfs Mine Train, Splash Mountain, Barnstormer and Under the Seas. More than anything, we love doing as many character meets as possible! I have been a special events and wedding coordinator for nearly 10 years and love being able to help clients plan destination weddings and honeymoons that are extra special as well.

Specialties: Walt Disney World®, Destination Weddings and Honeymoon Planning


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Jamie Bouchette

I have loved all things Disney since I can first remember. I have loved traveling to Disney since my first trip when I was a young child. Now as an adult, my husband and I enjoy experiencing Disney with our son and experiencing it all in a different way. My favorite rides are Pirates of the Caribbean, The Haunted Mansion, Peter Pans Flight, Big Thunder Mountain, and Seven Dwarfs Mine Train. My favorite resort is the Polynesian, as I just love being immersed into a tropical paradise. Other than Disney, we enjoy going hiking and backpacking in Colorado. My bucket list is to travel to Germany.

Specialties: Walt Disney World®, Disneyland®, Disney Cruise Line, Universal Studios, and national parks


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Jenny Clifton

My first trip to Disney World was as a teenager, and I remember my brother and I commenting that we couldn’t believe we were having so much fun at a “kid” park! As an adult with my own children, I delayed returning because, to be honest with you, I’d heard stories about the details involved in planning! Sometimes it felt
that people were speaking a different language! With the help of a travel agent, I finally jumped in and discovered that I love planning for Disney–it’s like a puzzle to me, and it’s fun to see all the plans fall into place.

After our first trip, we were hooked. It took awhile to convince my husband to go on that first trip, but within a month of returning home he’d already asked when we were going back to Disney World! My favorite ride is Haunted Mansion–we love Halloween and are returning for our second Mickey’s Not So Scary Halloween Party in the fall!

I love staying at Disney’s Contemporary Resort due to its location, although we’re excited to try out Disney’s Animal Kingdom Lodge on our next trip. I can’t wait to help your family experience the magic that we’ve found in Disney!

Specialties: Walt Disney World®, Disneyland®, Disney Cruise Line®, DVC Member Planning Services


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Jess Weatherly

My first trip to Disney World was in 5th grade – which just happened to be during the 25th Anniversary Celebration. I will never forget seeing Cinderella’s castle, in all of it’s glory, dressed up like a giant pink birthday cake. I didn’t make it back again until I was married – and I have been completely obsessed since! Having experienced Disney World and Disneyland as a child, as a romantic getaway, with large family groups, and with young children of my own, I truly understand the wonderful diverse experiences the magic of Disney can deliver to all ages!

My favorite ride will forever be Splash Mountain, but I am a big fan of Expedition Everest, Rock’N’Roller Coaster, and Pirates of the Caribbean. I love to stay at Port Orleans Riverside and believe that a vacation is only as good as the dining it provides – so I have too many favorite restaurants to list here.

I pride myself on creating unique, custom experiences, that will make any trip as special as each person in your party is. Whether it is a family vacation, bachelorette party, romantic weekend, or family reunion – I can create the perfect itinerary to make those memories last a lifetime.

Coming from a management and corporate training background – getting the details right is a part of my very being – and I can’t wait to get the magical details perfect for your next trip to the mouse!

Specialties: Walt Disney World® , Disneyland®, Family vacation destinations


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Kristen Foster

My first trip to Disney World was when I was 5. My little sister cried when we met Goofy but you couldn’t get the smile off my face. I have made it back to Disneyworld as a child, a teenager, a young adult, and now, as a mother of two girls. Every time I go, I find something new and love it more. Disney has always been one of my favorite places and I hope to help you make it one of yours too!
Currently my favorite Disney World resorts are The Art of Animation and the Grand Floridian, but we like to try new things in our house and are always trying out new and exciting places to call “home base” while at Disney.

The Magic Kingdom is our favorite park within WDW and when visiting we never miss a chance to ride The Barnstormer, the Seven Dwarves Mine Train, or Space Mountain. We also enjoy eating our way around the world at Epcot and visiting a galaxy far, far away in Disney’s Hollywood Studios. Being the mother of both an aspiring princess and a young padawan we try, with every trip, to experience everything Disney has to offer—from Animal Kingdom and Aurora to Zurg!

Between our Disney trips, we stay busy with sports, dance, and gymnastics. Time flies when you are a busy family! I understand how precious time with family and friends is and I hope I can help you maximize your vacation and minimize your stress in planning it. Just let me know how I can help!

Specialties: Walt Disney World® , Princess Cruise Line, Alaska


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Laura Wright

I am an avid traveler – to Disney and beyond! (read that in Buzz Lightyear’s voice and you’ve got the right idea!) My daughters, husband and I have taken four Disney trips in the last five years, as well as journeyed in an RV for six months across the Western United States. My favorite rides at Disney World are Space Mountain, Peter Pan (I get chill bumps every time we fly over London!), and Star Tours. The Polynesian Village Resort is my absolute favorite place to stay, especially because there’s unlimited Dole Whip! As for traveling outside of Disney, we love any great beach, but are particularly in love with Belize and its beautiful combination of jungle and coastline.

Specialties: Walt Disney World®, Aulani, Universal Orlando®, Great Britain, U.S. National Parks, RV travel


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Lisa Haney

What is more fun than vacation? I can’t think of anything! Our family loves to travel; my husband, three children and I travel as often as possible. We love adventure and love experiencing new places. Our favorite WDW hotel is the Polynesian, but we recently stayed at the Yacht Club and had a wonderful experience. Because our children’s ages span 8 years, we enjoy almost every attraction in the parks, but our favorites include: Space Mountain, Big Thunder Mountain, Test Track, Expedition Everest, Kali River Rapids, Toy Story Mania, and the Indiana Jones Epic Stunt Spectacular! Of course my children will tell you that no Disney trip is complete until you have taken a ride on It’s a Small World, a ride that I remember from my childhood trips and is a required must do for our family!

Outside of Disney I have a goal to visit all of the states in the US and each of the other continents. I am up to 27 states and 3 continents. I look forward to adding new ones to the list each year!

If I can’t go on vacation, then the next best thing to do is plan a vacation. I love the challenge of taking a client’s wish list and making it a reality! It is an amazing opportunity to be able to plan vacations that families will never forget!

Specialties: Walt Disney World Resort®, Hawaii, Scotland


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Mari Fernandez

Artisan by soul, artist by training, public relations as a skill and people lover from birth. Mother of 3 smart, independent and beautiful daughters. Married to my best friend and love of my life. Disney Junkie and Movie addict. Love comes first Fun comes second. Always ready for a new adventure and open minded to learn from anyone. I believe no job is too small to be done perfectly and no job is too big to not be done.

In love with love, with life and with friendship. Ready to enjoy this trip called life, learn on the way , leave memories for my love ones and lessons for the world. My favorite Resort is the Polynesian Village; Favorite Ride is Expedition Everest; Favorite Park is Animal Kingdom. My favorite places beyond Disney to travel are New York and Cancun!

Specialties: Walt Disney World® Resort, Disneyland® Resort, Universal Orlando® Resort, Europe, South America, Mexico, New York and Miami; fluent in Spanish and Italian


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Melissa Felts

Disney through the eyes of my children is unlike any other experience! I remember vacationing to Disneyworld and Disneyland as a teenager, but it wasn’t until I took my own children that the magic truly came alive for me. The sparkle in their eyes, the squeals of laughter, the fear of the unknown, and the amazement of each character coming to life in front of their eyes is unforgettable. We have graciously been able to explore Disneyworld and Disneyland many times over the past 10 years with our children, and each visit holds a special place in my heart. I LOVE all things Disney and look forward to helping you plan your magical vacation.

My favorite Disneyworld resorts are Coronado Springs and the Polynesian. No trip is complete without breakfast at O’Hana while we conga line with Stitch! While traveling to Disneyland I enjoy the playfulness of the Paradise Pier. I love the nostalgia in the Magic Kingdom, but my absolute favorite Disney Park is Disney California Adventure: Cars Land is stunning!

We are thrill seekers, so my favorite rides at Disneyworld are Expedition Everest and Rock ‘n’ Roller Coaster. Radiator Springs Racers in DCA is a fabulous mix of Disney magic and thrill, which provides an excellent adventure. I also thoroughly enjoy meeting characters on each trip. We love to seek out ones we’ve never met before. One of the best character meet and greet memories was with Woody and Jessie at Magic Kingdom. Their interaction with the kids was truly special.
When we’re not creating memories at a Disney destination, you can find us on a cruise or visiting the beautiful beaches of the Caribbean. I am at peace when by the sea. Aside from helping you plan amazing Disney vacations, I am also a 4th grade math teacher. I have served in Texas Public Schools for 17 years and counting. I take pride in organization and building relationships with others.

Let’s make Disney Magic together!

Specialties: Walt Disney World® Resort, Disneyland® Resort, Caribbean


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Melissa Onderdonk

I am a married mom of 2, been married almost 15 years and went to Disney for our belated honeymoon as my husband was deployed the day after we got married! We have been to Disney World 7 times, Disneyland once, and 3 Disney cruises. We love the whole Disney brand and all that it stands for. During Operation Desert Storm I was impressed with what they offered returning servicemen and women and our love affair was born! My personal favorite resort is Saratoga Springs, we have stayed at the Treehouse Villas with my extended family.

As for a favorite vacation that isn’t Disney, I’d have to say Washington DC and surrounding areas. I love the history of our country. My bucket list is to go on a Disney River Cruise in Europe. My family is very supportive in my goals of helping everyone I know enjoy a magical vacation!

Specialties: Walt Disney World®, Disney Cruise Line, Royal Caribbean Cruise Line


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Tracy McCoy

I’ve been traveling to Walt Disney World yearly since 1976; I guess you could say that I’ve been raised on Disney! I loved going as a child and then later as a teenager. I also loved going as a young adult-I took my husband on his first trip to Walt Disney World for our honeymoon. These days, we love traveling with our own four children. There’s just so much to experience and enjoy for every age that we have continued to go back year after year!

When we travel to Walt Disney World, we usually stay at Coronado Springs Resort. The architecture is so beautiful and the landscape is so lush that we feel transported to the southwest right there in central Florida! My kids’ favorite part of the resort is the pool, and I sure enjoy the nearby hot tub. We also really like Disney’s Polynesian Village Resort for the South Pacific, the volcano pool, and the easy access to Dole Whips!

As a family, we’re big on rides. My favorites are the classics: the Haunted Mansion and the Pirates of the Caribbean. I have to go on them both multiple times each trip to take in all of the details! Another one of my favorites, though, is a more recent addition: the Tower of Terror. It combines detailed storytelling with the thrill of multiple drops!

When we’re not visiting the main mouse, we like to take road trips to various places around the country. Some of my more recent favorite destinations include New Orleans and Washington DC. When I was younger, we traveled all over the west one summer, and I look forward to doing the same with my own children someday. My big travel dream, though, is to have my whole family (my parents, my three younger sisters, their kids, my kids: all of us!) travel to Italy together.

Specialties: Walt Disney World®

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Tricia Benes

I was five years old when I visited Walt Disney World for the first time with my family and my Disney obsession began. I’ve made many more trips over the years, most recently with my own family and my two young children. There is nothing more magical than experiencing the joy of Disney with my own children. We are Disney Vacation Club Members so we will be making memories for many more years to come!

My favorite rides are Haunted Mansion, Pirates of the Caribbean, and Splash Mountain (the classics). My favorite resorts are BoardWalk Villas and Port Orleans Riverside. I’m a bit of a Disney “foodie” and some my favorite foods/drinks are Dole Whip Floats, Churros, Waffle Sandwiches from Sleepy Hollow, Maple-Glazed Ribeye from Kona Cafe, Lapu Lapu from Tambu Lounge, and ANYTHING from Karamell-Kuche.

Other than Disney, my favorite vacations are beach destinations, especially Mexico. My travel “bucket list” includes touring Europe. I enjoy helping others plan vacations so that they can create magical memories that last a lifetime!

Specialties: Walt Disney World®, DVC Itinerary Planning services, Mexico


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